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Terms & Conditions

1.  INTRODUCTION

1.1.    THIS WEBSITE CAN BE ACCESSED AT www.triple-dot.co.za , AND RELATED MOBILE SITES (THE “WEBSITE”) AND IS OWNED AND OPERATED BY TRIPLE DOT (“TRIPLE DOT”, “WE”, “US” AND “OUR”).

1.2.    THESE WEBSITE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) GOVERN THE ORDERING, SALE AND DELIVERY OF GOODS, AND THE USE OF THE WEBSITE.

1.3.    THESE TERMS AND CONDITIONS ARE BINDING AND ENFORCEABLE AGAINST EVERY PERSON THAT ACCESSES OR USES THIS WEBSITE (“YOU”, “YOUR” OR “USER”), INCLUDING WITHOUT LIMITATION EACH USER WHO REGISTERS AS CONTEMPLATED BELOW (“REGISTERED USER”). BY USING THE WEBSITE AND BY CLICKING ON THE “REGISTER NOW”/”SIGN UP” BUTTON ON THE WEBSITE, AS MAY BE APPLICABLE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

 2.  IMPORTANT NOTICE

2.1.    THESE TERMS AND CONDITIONS APPLY TO USERS WHO ARE CONSUMERS FOR PURPOSES OF THE CONSUMER PROTECTION ACT, 68 OF 2008 (THE “CPA”).

2.2.    THESE TERMS AND CONDITIONS CONTAIN PROVISIONS THAT APPEAR IN SIMILAR TEXT AND STYLE TO THIS CLAUSE AND WHICH -

           2.2.1.        MAY LIMIT THE RISK OR LIABILITY OF TRIPLE DOT; AND/OR

           2.2.2.        MAY CREATE RISK OR LIABILITY FOR THE USER; AND/OR

           2.2.3.        MAY COMPEL THE USER TO INDEMNIFY TRIPLE DOT; AND/OR

           2.2.4.        SERVES AS AN ACKNOWLEDGEMENT, BY THE USER, OF A FACT.

2.3.    YOUR ATTENTION IS DRAWN TO THESE TERMS AND CONDITIONS BECAUSE THEY ARE IMPORTANT AND SHOULD BE CAREFULLY NOTED.

2.4.    IF THERE IS ANY PROVISION IN THESE TERMS AND CONDITIONS THAT YOU DO NOT UNDERSTAND, IT IS YOUR RESPONSIBILITY TO ASK TRIPLE DOT TO EXPLAIN IT TO YOU BEFORE YOU ACCEPT THE TERMS AND CONDITIONS OR CONTINUE USING THE WEBSITE. 

2.5.    NOTHING IN THESE TERMS AND CONDITIONS IS INTENDED OR MUST BE UNDERSTOOD TO UNLAWFULLY RESTRICT, LIMIT OR AVOID ANY RIGHT OR OBLIGATION, AS THE CASE MAY BE, CREATED FOR EITHER YOU OR TRIPLE DOT IN TERMS OF THE CPA.

2.6.    TRIPLE DOT PERMITS THE USE OF THIS WEBSITE SUBJECT TO THE TERMS AND CONDITIONS. BY USING THIS WEBSITE IN ANY WAY, YOU SHALL BE DEEMED TO HAVE ACCEPTED ALL THE TERMS AND CONDITIONS UNCONDITIONALLY. YOU MUST NOT USE THIS WEBSITE IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS. 

3.  REGISTRATION AND USE OF THE WEBSITE

3.1.    REGISTERED AND NON REGISTERED USERS MAY ORDER GOODS ON THE WEBSITE.

3.2.    TO REGISTER AS A USER, YOU MUST PROVIDE A UNIQUE USERNAME AND PASSWORD AND PROVIDE CERTAIN INFORMATION AND PERSONAL DETAILS TO TRIPLE DOT.

3.3.    YOU AGREE AND WARRANT THAT YOUR USERNAME AND PASSWORD SHALL:

           3.3.1.        BE USED FOR PERSONAL USE ONLY; AND

           3.3.2.        NOT BE DISCLOSED BY YOU TO ANY THIRD PARTY.

3.4.    FOR SECURITY PURPOSES YOU AGREE TO ENTER THE CORRECT USERNAME AND PASSWORD WHENEVER LOGGING IN TO THE WEBSITE. FAILING WHICH YOU WILL BE DENIED ACCESS.

3.5.    YOU AGREE THAT, ONCE THE CORRECT USERNAME AND PASSWORD RELATING TO YOUR ACCOUNT HAVE BEEN ENTERED, IRRESPECTIVE OF WHETHER THE USE OF THE USERNAME AND PASSWORD IS UNAUTHORIZED OR FRAUDULENT, YOU WILL BE LIABLE FOR PAYMENT OF SUCH ORDER, SAVE WHERE THE ORDER IS CANCELLED BY YOU IN ACCORDANCE WITH THESE TERMS AND CONDITIONS.

3.6.    YOU AGREE TO NOTIFY TRIPLE DOT IMMEDIATELY UPON BECOMING AWARE OF OR REASONABLY SUSPECTING ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR USERNAME AND PASSWORD AND TO TAKE STEPS TO MITIGATE ANY RESULTANT LOSS OR HARM.

3.7.    BY USING THE WEBSITE YOU WARRANT THAT YOU ARE 18 (EIGHTEEN) YEARS OF AGE OR OLDER AND OF FULL LEGAL CAPACITY. IF YOU ARE UNDER THE AGE OF 18 (EIGHTEEN) OR IF YOU ARE NOT LEGALLY PERMITTED TO ENTER INTO A BINDING AGREEMENT, THEN YOU MAY USE THE WEBSITE ONLY WITH THE INVOLVEMENT AND SUPERVISION OF YOUR PARENT OR LEGAL GUARDIAN. IF YOUR PARENT OR LEGAL GUARDIAN SUPERVISES YOU AND GIVES HIS/HER CONSENT, THEN SUCH PERSON AGREES TO BE BOUND TO THESE TERMS AND CONDITIONS AND TO BE LIABLE AND RESPONSIBLE FOR YOU AND ALL YOUR OBLIGATIONS UNDER THESE TERMS AND CONDITIONS.

3.8.    YOU AGREE THAT YOU WILL NOT IN ANY WAY USE ANY DEVICE, SOFTWARE OR OTHER INSTRUMENT TO INTERFERE OR ATTEMPT TO INTERFERE WITH THE PROPER WORKING OF THE WEBSITE. IN ADDITION, YOU AGREE THAT YOU WILL NOT IN ANY WAY USE ANY ROBOT, SPIDER, OTHER AUTOMATIC DEVICE, OR MANUAL PROCESS TO MONITOR, COPY, DISTRIBUTE OR MODIFY THE WEBSITE OR THE INFORMATION CONTAINED HEREIN, WITHOUT THE PRIOR WRITTEN CONSENT FROM AN AUTHORIZED COMPANY REPRESENTATIVE (SUCH CONSENT IS DEEMED GIVEN FOR STANDARD SEARCH ENGINE TECHNOLOGY EMPLOYED BY INTERNET SEARCH WEBSITES TO DIRECT INTERNET USERS TO THIS WEBSITE).

3.9.    YOU MAY NOT USE THE WEBSITE TO DISTRIBUTE MATERIAL WHICH IS DEFAMATORY, OFFENSIVE, CONTAINS OR AMOUNTS TO HATE SPEECH OR IS OTHERWISE UNLAWFUL.

3.10.  YOU MAY NOT IN ANY WAY DISPLAY, PUBLISH, COPY, PRINT, POST OR OTHERWISE USE THE WEBSITE AND/OR THE INFORMATION CONTAINED THEREIN WITHOUT THE EXPRESS PRIOR WRITTEN CONSENT OF AN AUTHORIZED COMPANY REPRESENTATIVE. 

4.  AVAILABILITY OF STOCK

4.1.    Prices are not displayed on the triple dot website. this website is based on a quotation only basis.

4.1.    YOU ACKNOWLEDGE THAT STOCK OF ALL GOODS ON OFFER IS LIMITED. IN THE CASE OF GOODS FOR SALE BY TRIPLE DOT, WE WILL TAKE ALL REASONABLE EFFORTS TO MONITOR STOCK LEVELS AND ENSURE THAT WHEN STOCK IS NO LONGER AVAILABLE, THAT OFFERS THEREOF ARE DISCONTINUED ON THE WEBSITE. HOWEVER, WE CANNOT GUARANTEE THE AVAILABILITY OF STOCK.

 5.  PAYMENT

5.1    once a quote is approved, payment can be made as follows:

         5.1.1.        EFT

         5.1.2          CASH ON DELIVERY – PLEASE CONFIRM WITH OUR SALES TEAM FIRST IF THIS OPTION available. TRIPLE DOT RESERVES THE RIGHT TO AUTHORISE WHICH PAYMENT METHOD SHOULD BE USED.

5.2.    YOU MAY CONTACT US VIA EMAIL AT admin@triple-dot.co.za TO OBTAIN A FULL RECORD OF YOUR PAYMENT. WE WILL ALSO SEND YOU EMAIL AND SMS COMMUNICATIONS ABOUT YOUR ORDER AND PAYMENT.

5.3     full payment information will be communicated to you with our sales agent when placing an order.

 6.  DELIVERY OF GOODS

6.1.    TRIPLE DOT OFFERS ONE METHOD OF DELIVERY OF GOODS TO YOU, WHICH IS VIA COURIER.

6.2.    PLEASE SEE DETAILS OF OUR DELIVERY AND SHIPPING TERMS AND CONDITIONS IN OUR delivery information SECTION, WHICH IS INCORPORATED BY REFERENCE.

7.  ERRORS

WE SHALL TAKE ALL REASONABLE EFFORTS TO ACCURATELY REFLECT THE DESCRIPTION, AVAILABILITY, PURCHASE PRICE AND DELIVERY CHARGES OF GOODS ON THE WEBSITE. HOWEVER, SHOULD THERE BE ANY ERRORS OF WHATSOEVER NATURE ON THE WEBSITE (WHICH ARE NOT DUE TO OUR GROSS NEGLIGENCE), WE SHALL NOT BE LIABLE FOR ANY LOSS, CLAIM OR EXPENSE RELATING TO A TRANSACTION BASED ON ANY ERROR, SAVE – IN THE CASE OF ANY INCORRECT PURCHASE PRICE – TO THE EXTENT OF REFUNDING YOU FOR ANY AMOUNT ALREADY PAID, OR OTHERWISE AS SET OUT IN THE RETURNS POLICY.